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Texecom Premier Panel Alarming - Code not working. Help please?

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Texecom Premier Panel Alarming - Code not working. Help please?

Texecom Premier Panel Alarming - Code not working. Help please?

I've been in a new place with a Texecom for about 3 months and this morning (why is it always weekends?) the control panel has started alarming with a "call engineer" message and I can't work out how to turn it off.
Manual is for "Premier 412/816/832".
Code supplied by previous owners not working, reading the manual and watching youtube vids, expect an acknowledgement chime after entering code which never seems to happen so assume it's wrong.
While the alarm inside my property is annoying...

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by ob_saint

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