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Storage heater dead - wiring confusion?

Storage heater dead - wiring confusion?

Storage heater dead - wiring confusion?

One of my mothers storage heaters stopped working earlier this year and now I've been hassled to get it fixed.
All the other heaters are working fine apart from the one in the bedroom.
Looking at the heaters there is a switched fused spur and a switch with flex outlet next to each one.
I checked the fuse it was fine. then took off the switches.
Looking at the fused switched spur, the wires don't go into the supply and load holes, they both go into the supply holes, so the fuse & switch...

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