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Loose shower tap

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Loose shower tap

Loose shower tap

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Good morning,

Possibly a very basic question but have not com across this tap style before.

New bathroom fitted a couple weeks ago. We have a Vellamo Cool Touch Thermostatic Rigid Riser Shower purchased through an online retailer.

Noticed yesterday the cover of tap that diverts to either the handheld or overhead shower is very ricketty and has about 3-4mm gap - pretty sure this is new. I presume it needs to stick to the faucet mechanism somehow at the end.

The tap...

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by jd319

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